
Tools of the Trade
How we stay connected and get things done at JHThere's an app for that - literally there's an app for everything these days and we use plenty of them!

What Is Wombat Juice?
If you've worked with JH on a website project you've likely heard the term "Wombat Juice".

Email Privacy is Changing
How will this impact your email marketing plans?The iOS 15 update is a big win for customer privacy, but will impact business' email marketing efforts.

The Secret Sauce to Answering Thousands of Customer Service Calls
Companies are Using This Tactic to Stay AheadSince we’re living in the era of launching cars into space, exploring the idea of sending pilgrims to inhabit Mars, and mining for things like digital money (instead of gold), it’s not far-fetched to believe that person on the other side of the chatbox you’re talking to is really a robot.

Did iOS 14 Make Facebook Advertising Obsolete?
Aside from being Apple’s biggest update, iOS 14 has been a hot topic recently, especially when it comes to Facebook advertising. But, what exactly does this update mean for brands and advertisers? Should you be freaking out? Do you need to reallocate your budget to a different social platform? Calm the alarms and learn what steps you should be taking if you're a brand advertising on Facebook.

Password Managers
The safe way to store your login informationThe average person has 70-80 passwords, it's no wonder people reuse the same password over and over again.

SEO Errors
What do they all mean?You're conducting your monthly SEO evaluation of your website and notice some errors being reported. Yikes!

A Guide to SSL/HTTPS/Security Certificates
What does it mean for your website?You've heard the terms, you've seen the locked icon ... but what does it all mean? Come take a deeper dive into security certificates.

ADA Compliance and Your Website
Is your website prepared?ADA Web Compliance has been thrown into the spotlight. What is it, and why should you care? We break down the highlights in part one of this comprehensive guide.

3 Reasons We Love ZenDesk
And you might, too!Top-notch customer service doesn't come easy. Find out why we rely on ZenDesk to help us keep things under control.