02 
The Secret Sauce to Answering Thousands of Customer Service Calls
Companies are Using This Tactic to Stay AheadSince we’re living in the era of launching cars into space, exploring the idea of sending pilgrims to inhabit Mars, and mining for things like digital money (instead of gold), it’s not far-fetched to believe that person on the other side of the chatbox you’re talking to is really a robot.
02 Did iOS 14 Make Facebook Advertising Obsolete?
Aside from being Apple’s biggest update, iOS 14 has been a hot topic recently, especially when it comes to Facebook advertising. But, what exactly does this update mean for brands and advertisers? Should you be freaking out? Do you need to reallocate your budget to a different social platform? Calm the alarms and learn what steps you should be taking if you're a brand advertising on Facebook.
02 Password Managers
The safe way to store your login informationThe average person has 70-80 passwords, it's no wonder people reuse the same password over and over again.
02 SEO Errors
What do they all mean?You're conducting your monthly SEO evaluation of your website and notice some errors being reported. Yikes!
02 A Guide to SSL/HTTPS/Security Certificates
What does it mean for your website?You've heard the terms, you've seen the locked icon ... but what does it all mean? Come take a deeper dive into security certificates.
02 ADA Compliance and Your Website
Is your website prepared?ADA Web Compliance has been thrown into the spotlight. What is it, and why should you care? We break down the highlights in part one of this comprehensive guide.
02 3 Reasons We Love ZenDesk
And you might, too!Top-notch customer service doesn't come easy. Find out why we rely on ZenDesk to help us keep things under control.
02 Ubiquiti Networks Solution
JH Specialty deploys a Ubiquiti Networks SolutionRead how we're testing Ubiquiti Networks Solution to improve our network.
02 Google My Business Verification
Helping businesses navigate these watersGoogle My Business is a powerful tool provided by Google to help businesses manage their map and often times organic listing profile. Some businesses find verification to be cumbersome. Google announced an expedited option through Thursday, December 15th.
02 JH at the Google Partner Summit
A recap of the exclusive Google Partners eventJH Specialty was invited to attend this year’s Google Partners Summit in San Francisco. Only the digital agencies that push for innovative solutions, launch exciting campaigns for new clients, and help others grow their business on the web are invited. Around 900 of the brightest minds in digital marketing from all over the world gathered to brainstorm and share ideas on ways to improve the digital experience and ROI for clients. Google picking up the tab was a pretty nice perk as well.