Project Manager

Accounts Team

JH is a Fort Wayne based company looking for someone with a problem-solver mind and the talent to support it. Since 1998, JH continues to surpass customer expectations and finds itself in an ongoing growth pattern. We continue to grow because of our diversely talented team and maybe you will be the next addition to the JH family.

Qualifications:

  • Undergraduate degree or equivalent work experience, preferred.
  • 1+ years of experience in the marketing industry, preferred.
  • Experience working with clients or customers, required.
  • Have an understanding of social media and Google Ads, strongly preferred.
  • SEO and/or website update experience, preferred.
  • Experience launching a website, a plus.

Essential Duties and Responsibilities:

  • Manage most of the Client communication related to specific projects. This includes providing Client support, scheduling meetings, and managing deliverables.
  • Translating customer needs into written direction for production team members and in turn explaining at the customer's level any necessary feedback from internal team members.
  • Manage all documentation from beginning to end of project, using the provided tools.
  • Track timelines, report progress, trouble-shoot project delays, and project scope creep with appropriate team members; timely communication of issues.
  • Understand and maintain basic knowledge of Google platform applications such as Search, Ads, and Analytics.
  • Understand and maintain basic knowledge of social media platforms and trends.
  • Test and review all designs and development functionality before final project approval.
  • Receive and record Client approval upon completion of each project step or milestone.
  • Expedite billing, communicating with Finance to initiate invoicing

Critical Competencies:

Critical Thinking: Makes decisions and solve problems based on critical thinking. Demonstrated ability to collect and analyze complex data, establish facts and draw valid conclusions.

Communication: Communicates accurate and complete information in a timely and transparent manner. Ability to communicate effectively with all levels of the organization.

Time Management: Ability to jump from project to project and prioritize on-the-fly in an autonomous style. This role will be expected to juggle multiple projects at a time and deliver timely results.

Adaptability: Demonstrated flexibility and willingness to adapt to internal processes and change, delays or unexpected events. Able to respond to adversity or restrictions of the organization with resilience and tenacity.

Accountability: Acceptance of responsibility for honest and ethical conduct towards others and having a willingness to be transparent.

Interpersonal Effectiveness: Builds constructive and effective relationships; builds trust and treats others with respect; presents information and responds to questions with confidence; uses humility, diplomacy and honesty.

Attention to Details: the ability to accomplish/complete a task while demonstrating a thorough concern for all the areas involved, no matter how small. This means monitoring and checking work or information, while organizing time and resources efficiently.

Compensations and Benefits:

Competitive salary commensurate with education, credentials, experience, skills, and position

Benefit options including but not limited to medical, dental, life insurance, disability insurance, and health savings account (including company contributions)

401(k) with company contribution

Paid Time Off

Holiday Pay

Flexible scheduling

Why JH?

JH has been recognized with various awards over the 19+ years of business including Best Places to Work (9 years in a row), Swagger Award, Indiana Company to Watch, plus various ADDY Awards each year including Silver, Gold, Judge's Choice, and Best of Show.

Wait until you see where you will be working. We are extremely proud of our 17,000 square foot, fun and functional office. Everything you would expect plus some extras like the bean bag room, ping pong table, putting green, poker table, and mini bar. You won't believe it until you see it. Check out our Google Tour.

Team members find satisfaction working here because:

  • Every day is different.
  • We create a positive influence on businesses and business owners across the country.
  • We work in a family atmosphere environment.
  • We know team members have their back, and they are there for their team members.
  • We work in an environment where everyone strives to live by ‘The Golden Rule’.

All applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, disability, gender identity or national origin. At JH we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles here.